Privacy Policy

We value clarity and minimize the data we collect. This page explains what we collect, why we collect it, and the choices you have.

Data minimization

We collect what we need to deliver learning features and support.

No selling

We do not sell personal information.

Control

You can request access, correction, or deletion.

Information We Collect

We collect information you provide directly, as well as limited information generated when you use our site and learning features.

Information you provide

  • Account details (such as name, email address, and password or authentication token).
  • Payment-related details when purchasing (processed via payment providers; we typically receive confirmation and transaction metadata, not full card numbers).
  • Support messages and attachments you submit, including any details you choose to include.
  • Course content you generate (notes, saved favorites, quiz responses where applicable).

Information collected automatically

  • Device and usage data such as browser type, approximate location (city/region), pages viewed, and timestamps.
  • Log data including IP address and diagnostic events used for security and performance.
  • Course progress (e.g., lessons completed and time spent) to resume learning and provide progress tracking.

Sensitive information

We do not intend to collect sensitive personal information (such as health data or government identifiers). Please avoid sending sensitive information in support messages.

Use of Information

We use information to deliver our services and operate CakeCraft Academy reliably.

Core service delivery

  • Create and maintain your account.
  • Provide access to lessons, downloads, and community features (where available).
  • Keep track of course progress and preferences.
  • Process purchases and issue receipts/confirmations.

Support and communications

  • Respond to support requests and troubleshoot issues.
  • Send service-related messages (e.g., account notices, policy updates).
  • Send optional learning updates when you opt in (you can unsubscribe at any time).

Quality, safety, and improvement

  • Measure performance to keep pages fast and stable.
  • Detect and prevent fraud, abuse, and security incidents.
  • Improve lesson structure and learning outcomes using aggregate insights.

Cookies & Local Storage

We use browser storage to remember preferences and enable essential features. You can control cookies through your browser settings and clear local storage at any time.

Essential cookies

These are used for core functionality like session management, security, and load balancing. Disabling them may prevent the site from working properly.

Preference storage (Local Storage)

  • Theme preference (light/dark).
  • UI settings (e.g., dismissed banners, preferred navigation state).
  • Saved favorites and learning shortcuts (where enabled).

Analytics (optional)

If enabled, analytics help us understand usage in aggregate (e.g., popular lessons, pages with errors). You can opt out via the cookie preferences below.

Data Sharing

We do not sell your data. We may share information with service providers strictly to deliver our services, and when required by law.

Service providers

We may use vendors to host our website, process payments, send emails, and provide customer support tooling. Providers are contractually required to handle data responsibly and only for the purposes we specify.

Legal and safety

We may disclose information if required to comply with applicable laws, lawful requests, or to protect the rights, safety, and security of CakeCraft Academy, our users, and the public.

Business transfers

If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction. We will provide notice where required.

Your Rights

Depending on where you live, you may have rights regarding your personal information, including access, correction, deletion, and objection/withdrawal of consent.

Requests

  • Request a copy of the information we have about you.
  • Request corrections to inaccurate or incomplete data.
  • Request deletion where applicable.
  • Withdraw consent for optional processing (e.g., analytics cookies) where consent is the basis.

How to exercise your rights

Send your request to [email protected]. We may ask you to verify your identity before fulfilling certain requests.

Security

We implement administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, misuse, or alteration.

  • Access controls and least-privilege practices for internal systems.
  • Encryption in transit (HTTPS) where supported.
  • Monitoring and rate limiting to reduce abuse.
  • Incident response procedures and backups for continuity.

No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

Retention

We retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Typical retention periods depend on the nature of the data (e.g., account info while your account is active; certain transaction records for legally required periods). When data is no longer needed, we take steps to delete, de-identify, or securely archive it.

Children’s Privacy

CakeCraft Academy is not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.

If you believe a child has provided us personal information, contact us and we will take steps to delete it where appropriate.

Changes to This Policy

We may update this policy to reflect changes to our practices, technology, legal requirements, or other factors. When we do, we’ll revise the effective date at the top of this page.

For significant changes, we may provide additional notice (such as a banner or email notification).

Contact

For privacy questions or requests, contact us:

Email: [email protected]
Phone: +1 (415) 555-0192

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If you submit a request, please include the email address associated with your account and a description of your request (access, correction, deletion, or consent withdrawal).